Help
Find someone where you got stuck
Whether something broke while you were using Kesinfiyat or you have a question before buying, the right channel is here.
Channels
How to reach us
They all land with the same team; which one you pick does not change your place in the queue.
- The easiest route when you want to attach a screenshot or a file.support@kesinfiyat.com
- Phone
- For anything urgent, or a subject that takes too long to write out.+90(544) 934 20 52
- For short questions and quick confirmations.+90(544) 934 20 52
We answer during weekday business hours, usually the same day and at the latest by the next working day.
If you are a customer
Open your request from the panel
If you have an account, opening the request inside the app is best: it is filed against your project, the conversation stays in one place, and you can go back to it later.
- Open it under a category: technical, billing, account or general.
- Attach screenshots and documents.
- Replies stay in one thread instead of scattering across an e-mail chain.
- Follow your open and closed requests from one list.
Look it up
The answer is usually one click away
Common questions, what shipped recently, and how-to articles.
Still stuck
Write to us and we will look together
Fill in the form with the topic set to support; the team gets back to you the same day.